Practice Impact

Problem: Front desk staff spend excessive time on manual patient intake, causing delays and bottlenecks.

OKR: Reduce patient intake time to improve front desk efficiency.

KPI: Cut intake time from 25 to 15 minutes per patient.

Business Impact: Freed 35 minutes daily of schedule time, enabling the practice to book 1-2 additional patients daily. At $175 revenue per visit, this generates approximately $8,750 monthly or $105,000 annually, directly increasing practice revenue.

Problem: Inconsistent medical coding leads to denied claims and revenue leakage.

OKR: Increase clean claim rate to maximize reimbursements.

KPI: Improve clean claim rate from 85% to 98%.

Business Impact: Recaptured an estimated $75,000 annually from reduced billing errors by standardizing coding workflows, significantly boosting revenue.

Problem: Over ordering and spoilage in medical supplies inflate practice costs.

OKR: Optimize inventory to reduce waste.

KPI: Cut supply waste by 70%.

Business Impact: Saved $50,000 annually in supply expenses, lowering overall operational costs while maintaining quality care.